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Supporting your needs

Innovation unites our technology, processes, and people

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We aim to exceed customer expectations

Our support teams thrive on using their expertise to exceed customer expectations. Their collaborative approach and ability to resolve issues quickly mean you can rely on us to always deliver business benefits and long-term advantages.
Our data migration specialists on-board customers with precision so they are ready for our training team. Thereon, dedicated account managers offer a tailored service so you can maximise your software and accelerate growth.

Secure data migration

Our data migration team is technically minded, business focused, and personally engaging. They work closely with you to determine your commercial requirements before analysing existing data sets, ready to import or rebuild as much as possible. Throughout the structured migration, they offer ongoing consultancy to ensure the process is seamless, downtime is minimal, and your data is securely transferred prior to training.

Proactive support with rapid diagnostics and resolution

Our support team is fully experienced in estate agency practice and in daily contact with our customers. They share in-depth knowledge of our products proactively and take pride in their rapid seven-second response to enquiries. Contactable from 9-5.30 from Monday to Friday and available for emergency support on weekends and bank holidays, people who care about your business can be reached by telephone, online chat, online ticket submission and email.

With you every step of the way

Our account managers are solely dedicated to working closely with you to understand the needs and nuances of your individual and branch networks. Using this insight they highlight the best way to use our software and services to increase performance and elevate your customers’ experience. They can also advise on best practice and processes for creating synergy and business opportunities across your business.

Questions? Call us

Call us for advise on any aspect of your software

0845 465 2222


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Find out how Rezi can make your business succeed

As Dezrez is such an integral part of our business it’s very important that we can rely on a fast and efficient service. Thankfully whichever department we may need, from technical support to accounts, the guys at Dezrez are always happy to help. Most queries are solved with a quick phone call enabling us to get on with the day

Nick Griffith Estate Agents

We've been around for a while and it's been noticed. About us.

National Business Awards
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